The Hotel Reserves the right to release the bookings, without prior intimation in case of non payments within 24 Hrs of written confirmation. All full payments should be made in favor of Dolphin Hotels Limited, payable at Hyderabad in cash / cheque / DD (ICICI Bank A/C. No. 030405001981, Vanasthalipuram Branch Hyderabad).
As per the Hotel Policy, a maximum no. of 2 Adults & 2 Child (Under 12 yrs) are permitted to share a room. Also note that a maximum of one extra mattress is provided in a room with an extra cost.
In view of Security reasons, you are requested to carry an original Photo Identity Card ( Driving License / Passport / Voter ID Card / PAN Card / Aadhar Card ). The Hotel reserves the right to deny accommodation in the absence of the same.
This confirmation Voucher is valid only when it is carried with the original receipt of Dolphin Hotels Limited. In case of bookings through Travel Agency, kindly carry the original Hotel Reservation voucher issued by the agency.
Cancellation Policy: No Refund / Postponements would be entertained during Special packages like Summer Carnival, Diwali & New Year Celebrations Packages etc. For other bookings on Holiday Package, if informed before 21 days – Full Refund, Before 15 Days – 75% Refund, Before 7 Days – 50% Refund, No Refund thereafter. One postponement permitted if informed 15 days prior, for up to 90 days.
Package rates are subject to change on management's discretion, without prior notice, unless confirmed with advance amount.
For continuation of stay subject to the availability of room(s), the usual per night Hotel tariff will be applicable as for a fresh reservation. For example one night stay extended for one more night will not be considered as two night's package.
The hotel doesn't guarantee to fulfill the choice of room(s) mentioned in terms of type of Bed(s) and position of the room(s).There shall not be any compensation or refunds made in such cases.
Validity of Offer letter: 15 days from the letter dated.
Right of Admission reserved.
Full Day room tariff would be applicable for late checkouts beyond 2 hrs.
No outside eatables, drinks or liquor are allowed into the hotel
Pets are not allowed inside the Hotel premises.
Location: Ramoji Film City is located on Hyderabad – Vijayawada National Highway 9 approx 38 Kms from Hyderabad / Secunderabad Railway Station and 52 Kms from Hyderabad International Airport. We also provide local transport on chargeable basis. You may book your local transport at the time of room bookings or alternatively may contact concerned Manager, Minimum 24 Hrs Prior to your arrival, by providing your reservation details.
In the event of any force major occurrence, including any public disorder, fires, wars/natural calamities epidemic/strikes and lockout, any of the governmental or semi-governmental regulations preventing performance here-under, shall render impossible or hinder or delay the performance of any obligation here-under, the failure of the affected party so affected to perform such obligation shall not be regarded as a failure to comply with this agreement, and upon performance may be suspended to the extent of and for the duration of such occurrence and failure of the hotel in any way the performance of any of the agreed upon services and activities, due to any of the above mentioned occurrences, the Hotel shall not be liable, as they are out of its control for which, the Hotel is not responsible for.
All disputes would be subject to Ranga Reddy Jurisdiction.